Privacy Policy

For the purposes of this document, “we,” “us,” or “our” refers to Binara Online UK, and “you” or “your” refers to the customer.

Introduction

Binara Online UK is committed to protecting your personal information while providing seamless food shopping and delivery services. This privacy policy explains how we collect, use, and safeguard your data when you interact with our website or services.

We comply with the Data Protection Act 2018 and ensure that your information is collected and used lawfully. All customer data remains confidential and will only be shared with third parties for delivery purposes.

What Data We Collect

We may collect the following information to enhance your food shopping and delivery experience:

Personal Details: Name, title, and contact information (e.g., email).

Address Details: Door number, street, postcode, and location for delivery purposes.

Demographic Information: Preferences, interests, and other relevant data.

Website Usage Data: Pages visited, browsing behavior, and interactions on our website.

Customer Enquiries: Additional information relevant to inquiries or feedback.

Promotions & Surveys: Data for special offers or customer surveys.

How We Use Your Data

We collect data to provide and improve our products and services. Specifically, your information may be used for the following purposes:

To process and arrange food shopping and delivery efficiently.
To maintain internal records and improve service quality.
To respond to your inquiries or requests.
To personalize your experience on our website.
To send promotional offers, product updates, and relevant content via email or postal mail.
To contact you for market research purposes.

Cookies and How We Use Them

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How We Use Cookies

Web Traffic Analysis: Cookies allow us to analyze usage data, improving website structure and functionality.
User Authentication: To recognize if you are signed in to your account.
Content Testing: Showing different content to different users to enhance user experience.
Preference Storage: Remembering your preferences for a more personalized shopping experience.
Return Visits: Recognizing returning visitors to streamline their experience.

Cookies do not grant us access to your computer or data beyond what you voluntarily share.

Controlling Cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

To learn more about cookies and how they are used, visit All About Cookies.

Security

We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 2018

We do not retain your credit/debit card details, or have access to them, at any time.

Links to External Websites

Our website may contain links to other websites. Please note that we have no control of

websites outside of our domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

For any questions or concerns about our privacy practices, contact us. At Binara Online UK, we strive to make your food shopping and delivery experience secure and convenient.